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AirPods Replacement, Repair, and Service

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Schedule a visit

Make an appointment at an Apple Authorized Service Provider or Apple Store

Send in for repair

Arrange to lớn mail your product directly to lớn Apple

Contact Apple Support

Talk to lớn an Apple Support Advisor

Replace a lost AirPod

Did you lose an AirPod or your Charging Case? You can buy a replacement for a left or right AirPod or the Charging Case. Your replacement will be new.

AppleCare+ for Headphones does not cover lost or stolen AirPods.

Battery service

We can replace your AirPods battery for a service fee. Our warranty doesn’t cover batteries that wear down from normal use.

Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ for Headphones and your product's battery holds less kêu ca 80% of its original capacity. AppleCare+ covers both the AirPods and the Charging Case.

You can replace a single AirPod (left or right AirPod) or a Charging Case for a fee. Use our “Get an Estimate” tool to lớn review potential costs if you get service directly from Apple. If you go to lớn another service provider, they can phối their own fees, so sánh ask them for an estimate. We'll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

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If you have AppleCare+, you pay only one incident fee to lớn replace a single AirPod or both AirPods, with or without a Charging Case. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.

All fees are in U.S. dollars and are subject to lớn tax. A shipping fee will be added if we need to lớn ship your AirPods.


Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage, which means your battery can be replaced at no charge if we test your product and its battery retains less kêu ca 80% of its original capacity.

AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to lớn a service fee. Your AppleCare+ also offers Express Replacement Service.

Learn more about AppleCare+ in the United States

Learn more about Express Replacement Service

The Apple Limited Warranty covers your AirPods and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.

Our warranty is in addition to lớn rights provided by consumer law.

Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

If your situation isn’t covered, you’ll pay a fee. If the issue with your AirPods is ineligible for service, you might pay the full replacement value.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to lớn your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

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